> ## Documentation Index
> Fetch the complete documentation index at: https://docs.monterey.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Google Meet

> Ingest Google Meet meeting transcripts

<Frame>
  <img src="https://mintcdn.com/montereyai/gbEomERyPkWmSUWV/googlemeet.png?fit=max&auto=format&n=gbEomERyPkWmSUWV&q=85&s=1f6a0f860659df2eb4a90dae495c0d56" alt="" style={{ width: "100%" }} width="3168" height="792" data-path="googlemeet.png" />
</Frame>

### Overview

The integration with Google Meet is a great way to get product insights from your team meetings with customers. With the integration, your team can:

* Surface trends in customer meetings
* Extract common feature requests, bug reports, and questions
* Understand customer needs directly from meeting discussions
* Summarize meeting communications into actionable product insights

<Note>
  If this is a one time ingestion or low data volume, we recommend you upload
  via CSV or Zapier instead of building a continuous pipeline.
</Note>

### Prerequisites

* Access to Reforge Insights
* Meeting recordings with transcripts saved

### Adding the App

You can find the Google Meet integration on your [**integration settings page**](https://insights.reforge.com/w/default/settings/integrations/google-meet).

<Steps>
  <Step title="Go to &#x22;Settings&#x22;" />

  <Step title="Click &#x22;Integrations&#x22; in the navigation menu" />

  <Step title="Click &#x22;Google Meet&#x22;" />

  <Step title="Click &#x22;Connect&#x22;" />

  <Step title="If necessary, log in to Google using the appropriate account" />

  <Step title="Review and approve the permissions requested" />

  <Step title="Once confirmed, you will be returned to Reforge Insights where you can import meeting recording transcripts" />

  <Step title="If necessary, connect another Google account" />
</Steps>

<Note>
  If you need to connect multiple Google accounts, you can do so by adding each
  user to the Reforge Insights workspace, then authenticating with each
  Google account.
</Note>

### Usage

#### Features and Actions

1. **Connecting Accounts**
   * Conect one or multiple of your Google accounts to Reforge Insights
   * On the integration page you will see a list of your Google accounts, an option to connect another account, and an option to disconnect accounts that are already connected
   * You'll also see a list of other connected Google Accounts from other members of your workspace
2. **Importing Transcripts**
   * Clicking "Load latest data" will import the latest meeting transcripts for your own connected Google accounts
   * New transcripts will be imported on a regular basis for all connected Google accounts in your workspace
   * You can view imported transcripts in your [Snippets](https://docs.monterey.ai/snippets) page
3. **Managing Data**
   * All imported transcripts are stored securely in Reforge Insights
   * You can view, search, and analyze transcripts through the platform
   * Transcripts are processed to extract feedback insights and trends

#### Removing the App

To remove the Google Meet integration:

1. Go to your [**Google Meet integration settings page**](https://insights.reforge.com/w/default/settings/integrations/google-meet).
2. Click "Disconnect Integration" next to the account you want to disconnect

#### Implications of Removal

* The integration will stop importing new meeting transcripts
* Previously imported transcripts will remain in Reforge Insights
* You will need to re-authorize if you want to reconnect in the future

#### Data Handling

* All previously imported transcripts will be retained in Reforge Insights
* No data will be deleted from your Google account
* You can request data deletion from Reforge Insights if needed

### Troubleshooting

Common issues and solutions:

1. **Missing Transcripts**
   * Verify that your meetings were recorded and transcripts active and saved
   * Check if connected accounts have recent recorded meetings with transcripts. On initial import, we look for meetings up to 1 week in the past
2. **Connection Problems**
   * Clear your browser cache and cookies
   * Try using a different browser
   * Check your internet connection

### FAQ

**Q: What permissions does the integration require?**
A: The integration requires access to view your Google account information (name, email, profile picture), meeting recordings and transcripts, and meeting participants.

**Q: How often are new transcripts imported?**
A: New transcripts are imported automatically every 24 hours.

**Q: What happens if I disconnect and reconnect the integration?**
A: Previously imported transcripts will remain in the system, and new transcripts will begin importing again.

### Support

You can email us at [hello@reforge.com](mailto:hello@reforge.com) or use the widget on the bottom right of the Insights app to submit feedback.

### Data Collected

For each selected user, we will load recording information including the following from the Google Meet API:

* Metadata (Basic details such as meeting date, name, space id, etc)
* Participants (A list of the meeting's participants)
* Media (The media urls of the meeting)
* Meeting transcripts (The full transcript content of the meeting)

### Pricing Volume Impact

| Entity Type | Volume Impact |
| :---------- | :-----------: |
| Transcript  |    **10x**    |

<Info>
  View the [pricing page](/pricing/volume-calculation) for more information on
  how we calculate volume usage.
</Info>

### Alternative Methods

If you do not have access to Google Meet, but have meeting transcripts, you can still upload them directly to Reforge Insights by navigating to the
[**feedback page**](https://insights.reforge.com/w/default/snippets/feedback) and then clicking "+ Feedback" and choosing "Import Transcripts".