> ## Documentation Index
> Fetch the complete documentation index at: https://docs.monterey.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Jira 

> Create Jira tickets from customer feedback or themes

<Frame>
  <img src="https://mintcdn.com/montereyai/tK6qGM7BVTTtFhts/jira.png?fit=max&auto=format&n=tK6qGM7BVTTtFhts&q=85&s=69703fc62b2c7942891b39ba8991bb1d" style={{ width:"100%" }} width="3168" height="792" data-path="jira.png" />
</Frame>

## Set up

Go to the [integration settings page](https://insights.reforge.com/w/default/settings/integrations/) and to set up your Jira integration. Follow the steps below to connect your Jira account. Only admins of your Reforge Insights workspace can set up the Jira integration.

<Steps>
  <Step title="Go to Settings → Integrations → Click &#x22;Connect Jira&#x22;" />

  <Step title="Sign in to Atlassian" />

  <Step title="Choose from your Jira Cloud sites" />

  <Step title="Select which Jira projects to sync" />

  <Step title="Toggle 'on' the task management integration" />
</Steps>

## Usage

You can **create a Jira issue from any individual feedback Snippet** in your Reforge Insights workspace.

* In the menu on each Snippet, you will see a 'Create engineering ticket' option which will bring up a form requiring a title, team and assignee.
* The Issues title will be pre-filled based on the feedback, with optional fields for description and project.
* After clicking on "Create issue", the Jira ticket will be created and found in the specified issue list in your Jira workspace.

<Frame>
  <img src="https://mintcdn.com/montereyai/3B3nXyFVtSuJOPz9/images/jira-ticket.png?fit=max&auto=format&n=3B3nXyFVtSuJOPz9&q=85&s=c415f47d989f7f4505809ad14cebe3e3" style={{ width:"100%" }} width="1298" height="722" data-path="images/jira-ticket.png" />
</Frame>

## User Access

Anyone with access to your workspace can create a ticket in Jira, even if they don't have a Jira account. Only users with a Jira account will be able to view and manage the ticket in Jira.