> ## Documentation Index
> Fetch the complete documentation index at: https://docs.monterey.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# SurveyMonkey

> Ingest SurveyMonkey survey results to Reforge Insights for consolidation and analysis

<Frame>
  <img src="https://mintcdn.com/montereyai/tK6qGM7BVTTtFhts/surveymonkey.png?fit=max&auto=format&n=tK6qGM7BVTTtFhts&q=85&s=ffd71da817fc4ba6f9f99ea4296c137b" style={{ width:"100%" }} width="3168" height="792" data-path="surveymonkey.png" />
</Frame>

### Overview

The integration with SurveyMonkey is a great way to get product insights with and from your survey results. With the integration, your team can:

* Finally make sense of non-categorical survey results
* Surface correlations between ratings and open-ended responses
* Understand trends of user sentiment across survey results

### Get Started

You can find the SurveyMonkey integration on your [**integration settings page**](https://insights.reforge.com/w/default/settings/integrations/survey-monkey).

A user with access to both Reforge Insights as well as SurveyMonkey will need to authorize the connection.

<Steps>
  <Step title="Go to &#x22;Settings&#x22;" />

  <Step title="Click &#x22;Integrations&#x22; in the navigation menu" />

  <Step title="Click &#x22;SurveyMonkey&#x22;" />

  <Step title="Click &#x22;Connect&#x22;" />

  <Step title="If necessary, log in to SurveyMonkey using the appropriate account" />

  <Step title="Review and approve the permissions requested" />

  <Step title="Once confirmed, you will be returned to Reforge Insights, where you can toggle on survey ingestion" />
</Steps>

### Ingest Responses

Once Reforge Insights is authorized to access SurveyMonkey on your behalf, you can enable a setting on the [**integration settings page**](https://insights.reforge.com/w/default/settings/integrations/SurveyMonkey) to have Reforge Insights ingest new results data regularly. This process will run daily.

Initially, we will pull the latest 1 week of existing survey responses and then load new ones on an ongoing basis. Each response will be loaded into Reforge Insights, however, only text / multiple choice responses will generate feedback. The remaining data will be appended as metadata and still filterable.

#### Data Collected

When ingesting surveys, we collect the following data and attributes from the SurveyMonkey API:

* Survey Metadata (Basic details such as the Survey id, name, type, creation time, etc.)
* Question information (Question id, name, ref, etc.)
* Response content (Response id, type, values, etc.)

### Pricing Volume Impact

| Entity Type | Volume Impact |
| :---------- | :-----------: |
| Response    |     **1x**    |

<Info>
  View the [pricing page](/pricing/volume-calculation) for more information on how we calculate volume usage.
</Info>
