Stay informed with email notifications that keep you updated on the latest feedback trends and anomalies. Customize your notification preferences to ensure you receive the insights that matter most to you.

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Notification Types

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New Feedback Themes

Get notified when new themes emerge from your feedback. For more details on themes, see our Themes documentation.

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Anomalies Detected

Receive alerts when anomalies are detected within existing themes. Reforge Insights AI highlights unexpected patterns, helping your team respond to emerging issues before they escalate.

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Managing Preferences

Navigate to the email setting page to customize the types of emails you receive.

These email settings are configured on a per-workspace basis. If you are a member of multiple workspaces, you will need to adjust your preferences for each workspace individually.

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Weekly Report

Get a comprehensive summary of your workspace activity delivered straight to your inbox every week.

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Weekly Overview

Get to know this week’s feedback highlight

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Ask About your Feedback

An interactive search box designed for you to make direct inquiries about your week’s feedback. Type your question, e.g., “What’s the most common feedback this week?” or “How has feedback on our new feature changed since Monday?” and get instant insight.

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Weekly Data Snapshot

Dive into the numbers that matter. In this section, you’ll find a breakdown of the week’s feedback metrics, including:

New Snippets: A count of fresh feedback received this week.

New Snippets Over Prior Week: See the week-on-week change in snippets.

Total Snippets: A cumulative total of all snippets collected.

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Feature Requests and Bug Reports

Dive deeper into the specifics with a curated list of the most impactful feedback:

Top 5 Feature Requests: Identify the most sought-after features, along with their proportion of the total feature requests.

Top Bug Reports: Highlight the most frequently reported issues, ensuring they’re on your radar.

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Get Weekly Report Email

Always be in the know, even without logging in. Weekly Report ensures you’re up-to-date with a comprehensive summary of your workspace activity delivered straight to your inbox every Monday.

Unified Awareness: Once enabled, all members of your workspace receive these insightful updates.

Deep Dive Insights: Workspaces that have run a Structured Report benefit from an enriched, detailed analysis in their weekly digest.

Go to Settings → Workspace → Weekly Report to enable weekly report