Answer any questions about your feedback like magic
Delve deep into your feedback with “Ask Monty”, an advanced LLM-enabled analysis tool. Pose questions regarding your feedback data, and let Monty analyze, visualize and provide insightful answers.
Ask Monty is Reforge Insights LLM-enabled chat tool designed to extract deep insights from your feedback data.
The conversation is started by entering an initial query. This query will be used to generate the dataset(s) that will make up the relevant feedback used for the system to reply to each message. The datasets will be constructed via filters extracted from your query, and may include filters on the feedback creation date, category/project labels and metadata values.
You will have the opportunity to edit, add and remove datasets as needed at this step as well.
Once your datasets are confirmed, the Ask Monty engine determines the type of response most applicable to your query. At the time the support intent routes include:
Monty will then return a response using the most applicable intent to answer the user query.
After the initial response, the user may ask any number of follow ups or explanations to previous responses (including asking follow ups to chat based responses).
When a user query is provided, Monty will first extract filters from the query to determine the dataset(s) to use in the response. The filters extracted can include:
The extracted filters let us generate the baseline dataset(s) to use in the response. We then apply any secondary text filters to further refine the dataset(s) as needed.
For example the query: “compare the bug reports of the spelling bee game to crossword games over the past 6 months” would extract the filters:
Another example, the query: “show me the sentiment of feedback about dark mode from ios reviews”, where dark mode isn’t a category, tag, or project label, would extract the filter:
with a secondary text filter of dark mode
to further refine the dataset.
Ask Monty supports chart based responses when it is determined a figure would be the best way to answer a user query.
While the system is designed to determine the appropriate response type with any user query input, you can ensure a chart based response with keywords similar to “plot”, “show”, “visualize”, etc..
The values that can supply those charts include:
Dataset filters can be edited, added, or removed at any time following the initial query extraction. When a dataset is editted, any generated responses will be updated to reflect the new dataset.
Datasets can be exported at any time to a CSV file for further analysis or sharing. The contacts of the dataset can also be exported to a saved Cohort.
In chat sessions using one dataset, you can create a report by selecting the “Turn into report” button in top right of the navigation bar. This will generate and save a report using the extracted filters and secondary text filters to create a custom report.
Answer any questions about your feedback like magic
Delve deep into your feedback with “Ask Monty”, an advanced LLM-enabled analysis tool. Pose questions regarding your feedback data, and let Monty analyze, visualize and provide insightful answers.
Ask Monty is Reforge Insights LLM-enabled chat tool designed to extract deep insights from your feedback data.
The conversation is started by entering an initial query. This query will be used to generate the dataset(s) that will make up the relevant feedback used for the system to reply to each message. The datasets will be constructed via filters extracted from your query, and may include filters on the feedback creation date, category/project labels and metadata values.
You will have the opportunity to edit, add and remove datasets as needed at this step as well.
Once your datasets are confirmed, the Ask Monty engine determines the type of response most applicable to your query. At the time the support intent routes include:
Monty will then return a response using the most applicable intent to answer the user query.
After the initial response, the user may ask any number of follow ups or explanations to previous responses (including asking follow ups to chat based responses).
When a user query is provided, Monty will first extract filters from the query to determine the dataset(s) to use in the response. The filters extracted can include:
The extracted filters let us generate the baseline dataset(s) to use in the response. We then apply any secondary text filters to further refine the dataset(s) as needed.
For example the query: “compare the bug reports of the spelling bee game to crossword games over the past 6 months” would extract the filters:
Another example, the query: “show me the sentiment of feedback about dark mode from ios reviews”, where dark mode isn’t a category, tag, or project label, would extract the filter:
with a secondary text filter of dark mode
to further refine the dataset.
Ask Monty supports chart based responses when it is determined a figure would be the best way to answer a user query.
While the system is designed to determine the appropriate response type with any user query input, you can ensure a chart based response with keywords similar to “plot”, “show”, “visualize”, etc..
The values that can supply those charts include:
Dataset filters can be edited, added, or removed at any time following the initial query extraction. When a dataset is editted, any generated responses will be updated to reflect the new dataset.
Datasets can be exported at any time to a CSV file for further analysis or sharing. The contacts of the dataset can also be exported to a saved Cohort.
In chat sessions using one dataset, you can create a report by selecting the “Turn into report” button in top right of the navigation bar. This will generate and save a report using the extracted filters and secondary text filters to create a custom report.