Themes

By systematically structuring feedback into these digestible chunks, Monterey ensures that every voice is heard and every insight is actionable

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Intro

Monterey’s structured report categorizes and groups feedback into similar types and themes. The report is updated automatically with new data weekly.

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Snapshot of Feedback Categories

At a glance, view the total count of snippets received and delve deeper into the segmented numbers for feature requests, bug reports, questions, and appreciations. This offers a quick understanding of the kind of feedback coming your way.

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Top Themes Bar Chart

Visualize the pulse of your user feedback with a bar chart highlighting the top 5 prevalent themes. This graphical representation allows you to quickly discern which topics are most resonating with your user base.

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Detailed Theme Summaries

• Theme Overviews: For each identified theme, see a brief summary, the number of snippets associated with it, and the theme’s percentage of the current category’s total snippets.
• Interactivity: Expand any theme to view the specific snippets that fall under it. This provides context and depth to each identified trend.
• Customizability: Tailor the data to your needs! Edit the theme titles for pinpoint accuracy, delete irrelevant themes, or save crucial ones for easier future access.

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Filter

• Source: Understand feedback trends from specific channels or platforms.
• Time: Narrow down themes based on specific time frames, such as monthly or quarterly trends, to understand the evolving nature of user feedback.