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Usage

Reforge Insights will group all users who provided feedback together on the “Customers” page. You can find the user’s name, email, user ID, and all of their feedback in one place. To locate a specific customer, you can use the search filter by name.

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Cohorts

You can create customized customer cohorts and assign attributes to them in order to better organize your customers. Analyze feedback by cohorts, or send surveys to a targeted audience.