Ensure you never miss critical feedback. By configuring custom notifications, you’ll be instantly notified via email whenever feedback aligns with your specified criteria.
Keyword/Description: Define the essence of feedback you’re targeting. For example, you might set it to “complaints on user experience of subscriptions”.
Volume Threshold: Determine how many instances of feedback (snippets) must occur before triggering a notification.
Time Window: Set the frequency at which you want to assess the volume threshold, such as “per day”.
Recipient Emails: Specify the email addresses that should receive these notifications. You can list multiple emails, one per line.
Activate: Once all parameters are set, create your notification.