Reforge Insights calculates volume based on the data automatically ingested by our system during your current billing cycle — from the start to the end of your plan month. This method provides a clear picture of your usage within each billing period.Documentation Index
Fetch the complete documentation index at: https://docs.monterey.ai/llms.txt
Use this file to discover all available pages before exploring further.
Items marked as irrelevant are not included in your usage volume
calculation. We recognize that not all ingested data provides actionable
feedback, so we exclude these from your usage.
Integration Volume Impact
Our platform processes various integrations uniquely, based on the complexity of the data involved. For instance, integrations handling more detailed or conversational data will lead to higher volume calculations due to the extra processing and resources required. Below is an overview of how these integrations affect your volume:| Integration | Entity Type | Volume Impact |
|---|---|---|
| Transcript Upload | Transcript | 10x |
| Gong | Transcript | 10x |
| Chorus AI | Transcript | 10x |
| Zoom | Transcript | 10x |
| Intercom | Conversation | 1x |
| GitHub | Issue | 1x |
| Gladly | Conversation | 1x |
| Front | Message | 1x |
| Zendesk | Ticket | 1x |
| Freshdesk | Ticket | 1x |
| Salesforce Service Cloud | Case | 1x |
| Jira Service Management | Issue | 1x |
| Kustomer | Conversation | 1x |
| Salesforce | Note | 1x |
| HubSpot | Note | 1x |
| Slack | Message | 1x |
| Discord | Message | 1x |
| App Store | Review | 1x |
| Google Play Store | Review | 1x |
| Survey | Response | 1x |
| Typeform | Response | 1x |
| Survey Monkey | Response | 1x |
| Delighted | Response | 1x |