External Cohorts
Sync your Amplitude and/or Mixpanel cohorts with Reforge Insights to understand qualitative feedback from specific groups.
Overview
The cohorts integration with Amplitude and Mixpanel are a great way to get product insights from specific cohorts that you’ve defined externally. With these integrations, your team can:
- Surface trends from cohorts
- Extract common feature requests, bug reports, and questions
- Understand what specific groups of people are asking about
Supported Sources
Amplitude
Amplitude
You can find the Amplitude integration on your integration settings page under External Cohort Sources. A user with access to both Reforge Insights as well as Amplitude will need to authorize the connection.
Reforge Insights Setup
Go to the Reforge Insights integrations page. Ensure you have the correct workspace selected.
Scroll down to the External Cohort Sources section and click Connect in the Amplitude Cohorts panel.
Click Connect Amplitude and copy the API key. Note that once you navigate away from this page, the API key is no longer viewable.
Amplitude Setup
In Amplitude Data, click Catalog and select the Destinations tab.
Filter by Type: Cohorts, and click on the Reforge destination. Then click on Add another destination.
Enter a name for the integration and the API key you copied during the Reforge Insights setup.
Under User Mapping, select an Amplitude user property to use for mapping users. This user property must be an email address field.
When finished, click Save.
Follow these steps to sync any of your Amplitude cohorts to your Insights Analytics destination:
- From the Syncs page in Amplitude (found under the Users menu), click on Create Sync.
- Select Cohort as the sync type, then select a cohort from the dropdown menu that appears. Click Next.
- Select Reforge from the or sync this cohort to… section. Select the Reforge integration you set up previously in the dropdown menu and click Next.
- Set the sync cadence, then click Sync to start syncing.
Mixpanel
Mixpanel
You can find the Mixpanel integration on your integration settings page under External Cohort Sources. A user with access to both Reforge Insights as well as Mixpanel will need to authorize the connection.
Reforge Insights Setup
Go to the Reforge Insights integrations page. Ensure you have the correct workspace selected.
Scroll down to the External Cohort Sources section and click Connect in the Mixpanel Cohorts panel.
Click Connect Mixpanel. You’ll see a url, username and password. Once you navigate away from this page, these items are no longer viewable so note them somewhere.
Mixpanel Setup
In Mixpanel, click the Setting icon at the bottom-left of the srcreen and then Integrations.
Click the Custom Webhooks section in the Integrations pane.
In the setup modal, add a connector name and enter the url, username and password that you noted from step 5 above. Click continue.
Follow these steps to sync any of your Mixpanel cohorts to Insights Analyytics:
- From the Cohorts page in Mixpanel, hover over the Export to… option from the dots menu of the cohort you want to sync and click on the connector name from step 3 above.
- Select the export type - One-time export or Recurring sync and then click Begin Sync. Your sync will be queued.
- To view the status of your sync at any time, click on the dots menu of the cohort again. After a sync has completed, if you reload the Insights Analytics Mixpanel integration page, you’ll see the synced cohort.