Ingest Freshdesk Tickets
Go to "Settings"
Click "Integrations" in the navigation menu
Click "Freshdesk"
Enter your subdomain, e.g. if your Freshdesk domain is "mycompany.freshdesk.com", enter "mycompany"
Enter your API key, which can be found in your Freshdesk account settings
Once confirmed, you are complete.
Entity Type | Volume Impact |
---|---|
Ticket | 1x |